Sayless Terms of Service

These are the terms for using Sayless, an app published by Nestfullabs ("we," "us"). By downloading or using Sayless, you agree to these terms. If you don't agree, please don't use the app.

Please read this first: what Sayless is, and isn't

This is a self-control and journaling tool for the period after a breakup, called Sayless. It helps you track streaks, pause before you send a message you might regret, keep a private record of why you made the decision you made, and (optionally) talk with Mia, an in-app companion, instead of texting them.

This app is not therapy. It is not medical care, mental health treatment, or counseling. It is not a crisis service, and it is not a substitute for one. Nothing in the app is written, reviewed, or monitored by a licensed clinician, and no one is watching your usage in real time. Mia is software, not a person and not a clinician. It cannot know if you are in danger, and it cannot keep you or anyone else physically safe. If you are in crisis, thinking about harming yourself or someone else, or in an unsafe situation, please reach out to local emergency services, a crisis line in your area, or a licensed professional — not this app and not Mia.

Who can use Sayless

Sayless deals with adult subject matter and is intended for people aged 17 and older. You also have to be old enough to form a binding agreement where you live.

Your account

Sayless asks you to sign in with Apple on its first screen, and that sign-in is required to use the app. We ask Apple for your name and never for your email address. What the app keeps is the per-app identifier Apple issues, held in your phone's Keychain. There is no password to set and no profile of you on a server of ours, because we operate no account server.

Signing in is what brings your streak and your settings back if you replace your phone. They sync to your own private iCloud database, which we cannot read. Your vault stays on the phone either way. The Privacy Policy sets out exactly what syncs and what never does.

Keeping your Apple ID secure is on you. We neither manage it nor have access to it. Signing out from the You screen returns the app to its first screen and leaves everything on the phone alone. Signing out is not deleting.

Subscriptions

Optional premium features are offered through auto-renewing subscriptions, billed and managed entirely through your Apple ID / App Store account:

• Annual: $39.99/year
• Monthly: $9.99/month

Neither plan includes a free trial. (The annual plan offered a 7-day trial before 2026-08-06; it does not any more.)

We may also offer other purchase options from time to time; the price and terms for any such option are shown in the app and in the App Store before you buy.

Free trial. If a free trial is offered, your subscription will automatically begin and you will be charged unless you cancel at least 24 hours before the trial ends. We don't control this — it's Apple's standard subscription behavior, applied by the App Store to every trial.

Auto-renewal. Subscriptions renew automatically at the price and interval above unless cancelled at least 24 hours before the current period ends. Your Apple ID is charged for renewal within 24 hours of the end of the current period. Prices may change; if they do, Apple will notify you before any change takes effect, as required by App Store policy.

How to cancel. All subscriptions are managed through Apple, not through us — we have no way to cancel a subscription on your behalf. To cancel: open the Settings app on your device → your name → Subscriptions → Sayless → Cancel Subscription. Or visit appstoreconnect.apple.com/manage-subscriptions. Uninstalling the app does not cancel your subscription.

Refunds. All purchases go through Apple, and all refunds are handled by Apple under their own refund policy — we do not process payments and cannot issue refunds directly. Request a refund at reportaproblem.apple.com or through your purchase history in the App Store.

Payment information. We never see or store your card details, billing address, or any other payment information. That entire relationship is between you and Apple.

Deleting your account and your data

There are two controls, both inside the app, both on the You screen.

Delete my account removes the Apple identifier held in your phone's Keychain, deletes the backup record in your private iCloud database, and wipes the device as well. You do not have to email us for it, and you do not have to go into iCloud settings afterwards.

Delete All Data does the device wipe on its own, without touching the account.

Both are permanent. We keep no export and no backup of your vault, so once it is gone there is no copy anywhere for either of us to restore it from. Deleting your account does not cancel a subscription. That is done through Apple, as described above.

Acceptable use

Please use Sayless the way it's meant to be used: as a private, personal tool for your own self-control and reflection. Don't use it to:

• Harass, threaten, monitor, or track another person
• Store or share content that is illegal to possess or distribute
• Attempt to break, reverse-engineer, or interfere with the app's security or encryption
• Use the app in any way that violates the rights of others

We may suspend or restrict access to the app (to the extent we technically can — we do not operate accounts that could be centrally banned) for serious or repeated violations of these terms.

Mia (Companion)

Mia is a Premium feature. Opening her tab without a subscription shows the purchase screen rather than a composer, so nothing can be sent from there. With a subscription she is ready without anything to switch on, and nothing is sent while you read. When you send a message, that message travels through a relay we operate to a model provider so she can reply, along with a small context the app assembles on the device from things you already saved. Your vault is not bulk-uploaded, and their name (your private alias) is stripped before anything is transmitted. Details are in the Privacy Policy and in the in-app “What she can see” screen.

Mia may be unavailable if the network is down, the provider is down, or the feature is misconfigured. We do not guarantee continuous availability.

You agree not to use Mia to seek emergency help, medical advice, or professional counseling, and not to rely on her as if she were a human or a licensed professional.

Your content

Everything you create in Sayless — your written entries, recordings, photos, and drafts — belongs to you. We don't claim ownership over it. Vault content is encrypted on your device with a key that never leaves your phone. Content you choose to send to Mia is handled as described in the Privacy Policy. You are solely responsible for the content you create, store, and choose to send.

No warranty

This app is provided "as is" and "as available." We do not guarantee that the app will be uninterrupted, error-free, or perfectly secure, that it will help you achieve any particular outcome, or that any specific result (avoiding contact, healing, "success") will occur from using it. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by Quebec, Canada law: Sayless and Nestfullabs are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising from or related to your use of the app. This includes, without limitation, any harm arising from a decision you made or didn't make based on the app, from data loss (including vault content that cannot be recovered once its on-device encryption key is deleted, as described in the Privacy Policy), or from any situation the app was not designed or able to prevent, including but not limited to the safety concerns described at the top of these terms. Our total liability for any claim relating to the app will not exceed the amount you paid us, if any, in the twelve months before the claim arose.

Nothing in this section limits liability that cannot be limited under applicable law.

Changes to the app or these terms

We may update Sayless and these terms over time. If we make a material change to these terms, we'll update the effective date above and, where required, notify you in the app.

Governing law

These terms are governed by the laws of Quebec, Canada, without regard to its conflict-of-law principles.

Contact us

Questions about these terms: info@nestfullabs.com